Legal Notice

1. Introduction

Welcome to vossen.network (the “Website”, “we”, “us”, “our”). By using or browsing this Website, you acknowledge that you have read, understood and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use or access the Website.

2. General

These Sales Terms (“Sales Policy”) apply to all purchases made through vossen.network, including digital products, subscriptions, services, or upgrades (“Products”). By placing an order, you agree to these terms in addition to our general Terms of Use and Privacy Policy.

3. Pricing & Payment

1. All prices are displayed in EURO and include/exclude VAT depending on your location and applicable laws.
2. We reserve the right to adjust pricing at any time. Price changes do not affect confirmed and completed orders.
3. Payments must be completed using one of the accepted payment methods. Orders may be cancelled automatically if payment cannot be verified.

4. Order Confirmation

After placing an order, you will receive an email or on-screen confirmation.

We reserve the right to refuse or cancel an order in cases such as:

1. suspected fraud
2. incorrect pricing or product information
3. technical errors
4. violations of our Terms of Use

5. Delivery of Digital Products & Services

1. Digital products, downloads, or service activations are delivered electronically to the email address or account associated with your purchase.
2. Delivery is typically immediate but may take up to 24 hours depending on processing times or technical issues.
3. If you have not received your order, you are responsible for notifying us at support@vossen.network.

6. Refunds & Cancellations

Refund eligibility depends on the nature of the product:

Digital Goods / Downloads

Due to the non-returnable nature of digital items, all digital sales are final once the product has been accessed, downloaded, or activated.

Subscriptions

1. You may cancel a subscription at any time; the cancellation applies to the next billing cycle.
2. Refunds for subscription periods already started are not guaranteed and may only be provided at our discretion.

Services

If a service has already begun or has been fully delivered, it is not refundable.

If a service has not yet started, you may request a cancellation.

7. Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in:

1. suspension of your account
2. permanent removal from our platform
3. legal or collection actions when applicable

We encourage users to contact support@vossen.network for resolution before opening a dispute with their bank or payment provider.

8. User Responsibilities

By purchasing from vossen.network, you agree:

1. to provide accurate information
2. not to resell, share, or distribute purchased digital content unless allowed by license(NOT ALLOWED)
3. to comply with all applicable laws in your region

9. Licensing

Digital products are always be licensed!

Any usage rights, limits, or restrictions will be clearly stated on the product page or in the documentation.

Unauthorized redistribution or modification is prohibited, unless explained in Documentation, where to edit the product, if applicable.

10. Availability of Products

We reserve the right to modify, discontinue, or limit availability of any product or service at any time.

In such cases, if you have already purchased and not yet received the product or service, we will provide a suitable alternative or refund.

11. Contact Information

If you have any questions, requests, or concerns about the Terms or how we treat your data, please contact us at:

info@vossen.network